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Customers most agreed on the following attributes:
from Allentown, PA on 2/18/2009
Comments about Spectrum Spectrum™ AIL496A Keyboard with Sustain Pedal:
When I ordered this item for my daughter, it said that the stand was included. Once we paid for it, Radio Shack changed the wording on its website! YIKES!!!! The stand never showed up. I called to complain. They admitted that they did say it included a stand when we placed the order(at least they were honest about that), but the vendor "ran out" of them. Of course, I could send the piano back (and pay for shipping).Awful customer service. In this time of mass layoffs and company bankruptcies, I would think Radio Shack would try a wee bit harder not to use unethical sales practices.I, for one, will never buy from them again and I tell EVERYONE how awful they were.
from Baltimore, MD on 2/16/2009
Comments about Spectrum Spectrum™ AIL496A Keyboard with Sustain Pedal:
it is a good instument but I was expecting it to come with a stand (since it has a pedal) but it doesnt have a stand, so you need to buy it separately. Other than that- I am quite satisfied.
from Fort Worth, TX on 2/13/2009
Comments about Spectrum Spectrum™ AIL496A Keyboard with Sustain Pedal:
My kid is learning the Piano. This thing is awesome at an awesome price.
[1 of 1 customers found this review helpful]
from Little Rock, Arkansas on 12/29/2008
Comments about Spectrum Spectrum™ AIL496A Keyboard with Sustain Pedal:
The description said that this keyboard came with everything that you need including a stand,(it has been changed since) but like the other reviewer said, the stand was a music stand, not a keyboard stand. This is the only reason that i purchased this item. The sound is not good on this keyboard. On top of that the music stand was completely cracked on one side. This needs to go on rip-off report.
[2 of 2 customers found this review helpful]
from Hartford, CT on 12/18/2008
Comments about Spectrum Spectrum™ AIL496A Keyboard with Sustain Pedal:
We bought this as a gift so have not heard it played yet. It looks nice and the sale price was good. The reference to an "adjustable keyboard stand" being included is deceptive however. In this case, the keyboard stand refers to the stand for the music attached to the top of the keyboard, NOT to a stand that the keyboard sits on. We probably would not have bought this had we known that, as we now have to spend another [$] on a keyboard stand OR pay about the same to return this item. This is doubly deceptive as when you search the Radio Shack site for "keyboard stand" what comes up is a stand that the keyboard sits on, which is where the expectation comes from.